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kell96 Author

Level 1

4 points

charge

i was recently charged as an individual when I actually hold a students account is it possible to get refunded the difference?

iPhone 8 Plus, iOS 12

Posted on May 24, 2019 12:54 PM

Top-ranking reply

Chris Turk

Level 4

1,617 points

Posted on May 24, 2019 1:09 PM

is this for an app or product?

if this is an app.

You can request a refund on certain App Store or iTunes Store purchases within 90 days of the purchase date through your purchase history. Limitations apply. See the Apple Media Services Terms and Conditions for details. If your problem is with a recurring charge, you can cancel your subscription.

https://support.apple.com/en-gb/HT204084

Hope this helps.

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