AirPods were left alone for a week, when I tried to use them DEAD

my AirPods were left alone for a week while traveling, when I tried to use them DEAD, no about of charging will fix them

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Posted on May 25, 2019 9:15 AM

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AirPods losing charge and disconnecting Hi! I've had my AirPods for about two years now and I wear them almost every day for several hours. I have noticed recently that my AirPods have trouble holding a charge and they disconnect frequently from my devices (whether it be my iPhone, iPad, or MacBook) after a short period of time. They also have gone from 5 hours to wear to barely an hour with one charge. Is there a way for me to fix this or is it time for a new pair? And if I need a new pair, is it better to buy a whole new set (I would get the 2nd generation again) or just have them repair the AirPod pieces themselves (like bring them into an Apple store and have them repair the pieces but not the case)? Many thanks in advance!
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1 reply

deggie

Level 10

167,525 points

May 25, 2019 11:44 AM in response to danielfromrandolph

Click on the Contact Support link at the top right of this page and get them serviced.

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AirPods were left alone for a week, when I tried to use them DEAD

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