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Level 1

4 points

Apple Music not working

I paid my Apple Music bill and don’t have access to my music. I have a receipt that it was paid.

Posted on May 25, 2019 11:28 AM

Top-ranking reply

Level 8

36,866 points

Posted on May 25, 2019 12:25 PM

First verify your subscription is active (unless a payment was late?)

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
2. Close Settings.
3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
4. Turn on “Show Apple Music”

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