You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kennedy131 Author

Level 1

4 points

Unable to sign out of an old ICloud

Help! My phone has a very old iCloud linked to it. I cannot sign out of it for the email is not active anymore and I do not remember the password. How and what do i do?

iPhone X, iOS 11

Posted on May 25, 2019 12:09 PM

Top-ranking reply

Michael Black

Level 10

80,430 points

Posted on May 25, 2019 12:45 PM

Once created, it doesn’t matter if the email is active or not. It is still the identifier for the AppleID. You will need to recover that AppleID - start at If you forgot your Apple ID password - Apple Support

View in context

Unable to sign out of an old ICloud

Similar questions