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Unable to sign out of an old ICloud

Help! My phone has a very old iCloud linked to it. I cannot sign out of it for the email is not active anymore and I do not remember the password. How and what do i do?

iPhone X, iOS 11

Posted on May 25, 2019 12:09 PM

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Posted on May 25, 2019 12:45 PM

Once created, it doesn’t matter if the email is active or not. It is still the identifier for the AppleID. You will need to recover that AppleID - start at If you forgot your Apple ID password - Apple Support

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Unable to sign out of an old ICloud

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