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Credit card gets declined

Hey I want to join Apple Music after my friend ended family sharing. But when I put in my credit card information it keeps saying that my card is declined and I need to put in the right information, my credit card works fine. How can I fix that?

iPhone 8 Plus, iOS 12

Posted on May 25, 2019 12:56 PM

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Question marked as Top-ranking reply

Posted on May 25, 2019 10:37 PM

If your payment method is declined in the App Store or iTunes Store

You can't make purchases or update apps until you change or update your payment method.


If you have an unpaid balance in the App Store or iTunes Store, you might see one of these messages:

  • "There is a billing problem with a previous purchase. Please edit your billing info to correct the problem."
  • "There is a billing problem with a previous purchase. Click Purchase History to view and correct the problem. If you cancel you will not be able to buy until this billing issue has been resolved."

To resolve this, add a new payment method or update the billing information for your current payment method. Your unpaid balance will be charged. Then you can make other purchases and update your apps, including free apps.


If your payment method is declined in the App Store or iTunes Store ...

https://support.apple.com/en-in/HT203005

1 reply
Question marked as Top-ranking reply

May 25, 2019 10:37 PM in response to Emily_kbs

If your payment method is declined in the App Store or iTunes Store

You can't make purchases or update apps until you change or update your payment method.


If you have an unpaid balance in the App Store or iTunes Store, you might see one of these messages:

  • "There is a billing problem with a previous purchase. Please edit your billing info to correct the problem."
  • "There is a billing problem with a previous purchase. Click Purchase History to view and correct the problem. If you cancel you will not be able to buy until this billing issue has been resolved."

To resolve this, add a new payment method or update the billing information for your current payment method. Your unpaid balance will be charged. Then you can make other purchases and update your apps, including free apps.


If your payment method is declined in the App Store or iTunes Store ...

https://support.apple.com/en-in/HT203005

Credit card gets declined

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