Hi! I saw that 99,00kr was missing from my bank account. It was taken from ITunes/ Apple Music. I ended the subscription right away. I just wondered if I could get my money back? I’m under 18 and I really need the money!
regards Benedicte
iPhone XS, iOS 12
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem
Apple music
