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Level 1

4 points

Data Lost

I lost all my pictures and videos while resetting my phone as my child disabled it.

Some pictures and videos not on the cloud disappeared, any chance of getting them back.

Thanks

Posted on May 27, 2019 6:18 AM

Best reply

Level 7

33,251 points

Posted on May 27, 2019 6:23 AM

If they are not in iCloud and you didn't back them up, then they are gone forever, I'm sorry.

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1 reply

Best reply

Level 7

33,251 points

If they are not in iCloud and you didn't back them up, then they are gone forever, I'm sorry.

Data Lost

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