What should I expect when I bring the laptop to a Apple store?

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What should I expect when I bring the laptop to a Apple store?

I have a 2017 MacBook Air whose screen was damaged by me. When I did a check on my warranty I found the following.

Your product is covered for eligible hardware repairs and service under Apple’s Limited Warranty.

Estimated Expiration Date: June 16, 2019

What should I expect when I bring the laptop to a Apple store? Should I expect them not to repair it for free or should I expect to pay full price on getting the laptop replaced?

Thank you for looking.

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Posted on May 27, 2019 4:02 PM

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Answer 1

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Phil0124

Level 10

216,632 points

May 27, 2019 4:14 PM in response to brainwave1989

Accidental damage is not covered by warranty, expect to be charged the out of warranty screen repair / replacement fee at the very least.

If there's more damage than just the screen, then complete replacement fee may be charged.

See here: mac Repair - Official Apple Support

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What should I expect when I bring the laptop to a Apple store?

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