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My IPhone XR headphone mic is not working properly

My headphones mic is not working properly. I can here the voice from otherside but they can not hear me at all and sometimes they can hear me but not clearly. And the same goes with siri . I am unable to use siri with headphones microphone most of the time.

iPhone XR, iOS 12

Posted on May 27, 2019 8:22 PM

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May 28, 2019 11:10 AM in response to Nishi.228

Good afternoon Nishi.228,


Welcome to the Apple Support Communities!


I understand you are having some issues with the "headphones mic" you are using with an iPhone XR. Are you referring to the EarPods with Lightning Connector that was shipped with the iPhone? Are you having any issues with the microphones on the iPhone itself? Have you tried using a different pair of headphones to isolate the issue to the EarPods?


Here is some general information about troubleshooting headphones and testing the microphone on the iPhone. You may need to have an Apple Genius or an Apple Authorized Service Provider take a look at your iPhone and EarPods. Click on the "Service and Support" section of the resource below to find one near you.

Find Locations - Service - Apple Stores and Apple Authorized Service Providers


Use Apple headphones with your iPhone, iPad, and iPod


If your headphones don't work with your iPhone, iPad, or iPod touch


If the microphones on your iPhone, iPad, and iPod touch aren't working


Take care.






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My IPhone XR headphone mic is not working properly

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