Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems in updating my Apple ID

My email was hacked (third party) so I must change my Apple ID ASAP , I opened a mew iCloud.com address but when I try to change my ID a massage shows saying “ you can only add the @icloud.com address that is already on file in your account”


Currently my I cloud address is listed in my contact info , as an alternative email.



Posted on May 28, 2019 1:19 AM

Reply
Question marked as Best reply

Posted on May 28, 2019 2:25 AM

It would probably be best to call apple or do a live chat on their support page

2 replies

Problems in updating my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.