Error on purchase

Tried to make a purchase and won’t allow me. It tells me to contact iTunes support

iPhone 8, iOS 12

Posted on May 28, 2019 9:31 AM

Reply

Top-ranking reply

ProustGiulio

Level 10

209,808 points

Posted on May 28, 2019 9:40 AM

You can contact iTunes Store Support and explain your problem, filling out and submitting this form: iTunes Store – Contact Us – Apple Support

Regards

Giulio

View in context

Similar questions

purchase could not be completed An error occurred on the screen，telling ‘Your purchase could not be completed 。And tell me to contact iTunes Support
519 1
Error: Your Purchase Could Not Be Completed Your Purchase Could Not Be Completed For assistance, contact iTunes Support at www.apple.com/support/ itunes/ww/. [Re-Titled by Moderator]
851 1
Getting an error I’m getting a message- your purchase could not be completed- for assistance contact iTunes support
434 1

1 reply

Top-ranking reply

ProustGiulio

Level 10

209,808 points

May 28, 2019 9:40 AM in response to Kathyromero

You can contact iTunes Store Support and explain your problem, filling out and submitting this form: iTunes Store – Contact Us – Apple Support

Regards

Giulio

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Error on purchase

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up