iPhone is disabled

Already connected to iTunes to downloaded updated software, still not allowing me to input my pin on my phone.

iPhone XS Max, iOS 12

Posted on May 28, 2019 4:31 PM

Reply
2 replies

May 28, 2019 4:47 PM in response to quientavis

Hi quientavis,


Thanks for using the  Apple Support Communities.


If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your device, which deletes all of your data and settings, including the passcode. Unless you made a backup before you forgot your passcode, there isn't a way to save the data on your device. Follow the steps below to remove your passcode.


Follow the instruction to restore the iPhone to remove the passcode, so you can use your iPhone again. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


 

Best Regards,


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iPhone is disabled

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