Calls being “answered on another device”

Brandilion wrote:

I wanted to re-open a forum about this because it never had a conclusive/solvent ending. I have recently started having my phone calls on my IPhone 8 “answered on another device” of some stranger. I’ve already called Apple about this and they told me to call Verizon because they didn’t know how to fix it. I believe I’ve seen others with different carriers that are having the same problem. I’ve really tried all I can in terms of deactivating different things on my phone.

I believe Apple is correct and this is a Verizon issue. It sounds as if you have either Call Forwarding or Conditional Call Forwarding (No Answer/Busy/Transfer) enabled on your phone. See these instructions to turn it off:

https://www.verizonwireless.com/support/knowledge-base-17268/

Brandilion wrote:

I turned my iCloud off. And I have turned off ‘allow calls on other devices’. I am not sharing an Apple ID with anyone and have recently changed my password. I actually just called myself using someone else’s phone and reached the girl that has been receiving my phone calls.

This has nothing to do with iCloud. If you're having trouble turning off call forwarding, call Verizon Customer Service at 800-922-0204.

Who are you sharing your iCloud account with?

See this article: https://support.apple.com/en-us/HT204681

In that case follow the steps suggested by Idris. Or contact Verizon directly.

See the post from Idris. She is extremely knowledgeable on these issues.

Brandilion wrote:

i believe my iCloud is turned off

Why do you believe this? How was it turned off?

If you go to Settings->Phone->Calls on Other Devices, are there other devices their turned on?

Again, are you sharing an iCloud account with any one?

What things have you tried exactly? if only so we don't suggest those things again to you.