Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Disabled and hasn't been connected to or backed up to itunes

I understand I will lose whats on the phone, I just need to get it working again. Its my daughters phone (iPhone X) and its never been connected to a computer. So iTunes doesn't recognize it, at this point I just want to restore it so we can use it

Posted on May 29, 2019 12:05 PM

Reply
Question marked as Best reply

Posted on May 29, 2019 12:10 PM

iTunes doesn't recognise because you need to follow these instructions:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

1 reply

iPhone Disabled and hasn't been connected to or backed up to itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.