iPhone Disabled and hasn't been connected to or backed up to itunes

I understand I will lose whats on the phone, I just need to get it working again. Its my daughters phone (iPhone X) and its never been connected to a computer. So iTunes doesn't recognize it, at this point I just want to restore it so we can use it

Posted on May 29, 2019 12:05 PM

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1 reply

sergekills

Level 7

33,329 points

May 29, 2019 12:10 PM in response to bjoeaull

iTunes doesn't recognise because you need to follow these instructions:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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iPhone Disabled and hasn't been connected to or backed up to itunes

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