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Level 1

4 points

iPhone 8 has a black screen with spinning wheel

My wifes’s iPhone 8 has a black screen with spinning wheel in the middle. It’s like it is buffering continually. It won’t turn off either. Thoughts?

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iPhone 8, iOS 12

Posted on May 29, 2019 3:44 PM

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Level 7

32,530 points

Posted on May 29, 2019 5:00 PM

Deal with the restart problem first, see If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support. There is a good chance the reboot will fix the other problems.

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