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I think my account was hacked

I got an email from what looked like iCloud saying someone was trying to get into my account. It had my click a link, sign in, and started asked credit card information, bank routing number, address, and social. Would this be a real email from Apple themselves?

iPhone 8 Plus, iOS 12

Posted on May 30, 2019 4:35 AM

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Posted on May 30, 2019 4:38 AM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

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Question marked as Best reply

May 30, 2019 4:38 AM in response to Becca_Larson

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

May 30, 2019 5:44 AM in response to Becca_Larson

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

I think my account was hacked

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