I think my account was hacked

I got an email from what looked like iCloud saying someone was trying to get into my account. It had my click a link, sign in, and started asked credit card information, bank routing number, address, and social. Would this be a real email from Apple themselves?

iPhone 8 Plus, iOS 12

Posted on May 30, 2019 4:35 AM

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2 replies

May 30, 2019 5:44 AM in response to Becca_Larson

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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I think my account was hacked

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