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Apple ID locked due to security reason

I cannot unlock my Apple ID as I don't remember security questions.

My password looks ok but I am redirecting to the page to verify my identity. I had not configure 2-factor authorization and my email a is an email of my Apple ID so that I cannot get the link to unlock my account.

Is it possible to contact security team directly to unlock my Apple ID ? What the information should be provided in addition ?

Posted on May 30, 2019 8:11 AM

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3 replies

May 30, 2019 8:44 AM in response to Ed-Lanta

 there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


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Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Apple ID locked due to security reason

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