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User profile for user: sullycs
sullycs Author
User level: Level 1
8 points

Scrolling on its own

My iphone screen is clean but when ever i open an app that can be scrolled up in down. The phone keeps scrolling in one direction over and over. It is like I have ghost. Can anyone help?

iPhone X, iOS 12

Posted on May 30, 2019 9:12 AM

Question marked as Top-ranking reply
User profile for user: sergekills
sergekills
User level: Level 7
33,471 points

Posted on May 30, 2019 9:22 AM

Does this occur at the particular app or like all of the apps?

Try to force restart your iPhone.

Force restart iPhone - Apple Support

If force restart doesn't resolve an issue, then you have to restore your iPhone to factory settings, set it up as new to exclude a software bug.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


If after all these steps your screen still doesn't behave, schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider.

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Question marked as Top-ranking reply
User profile for user: sergekills
sergekills
User level: Level 7
33,471 points

May 30, 2019 9:22 AM in response to sullycs

Does this occur at the particular app or like all of the apps?

Try to force restart your iPhone.

Force restart iPhone - Apple Support

If force restart doesn't resolve an issue, then you have to restore your iPhone to factory settings, set it up as new to exclude a software bug.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


If after all these steps your screen still doesn't behave, schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider.

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Scrolling on its own

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