2979 Views 6 Replies Latest reply: Jul 29, 2010 8:51 PM by CerPrime
If it's just stuck you may be able to free it up using this little movie (ctrl click on that link and save it as unstick_pixels.MP4) then place it over the area and run it a few times and it may come unstuck. I've also known people have success by gently rubbing the pixel area with a fingertip.
I think overnight is overkill
Usually if it's going to come unstuck it would do so within a few minutes I'm afraid.
For reference here's Apple's dead pixel document, I think you have to have 3-5 for them to replace the LCD ...
Yes, I've run across that as well. I know one pixel seems a nit-picky gripe compared to the rest of the problems in the world, but one of the major reasons I bought this new computer was because my old Macbook Pro had developed what could best be described as "bubbles" along the edge of the screen. I was ready for a "clean" screen, so to have this problem is a bit of a slap.
I'm in a similar situation James - 3 week old Macbook Pro and same problem. I also do not want to nitpick but this thing was a huge investment for me and I'll be writing code on it (white screen, black text, etc and this dark pixel (the green subpixel seems to be the problem) it going to drive me crazy over time, I almost wish I had not found it today while navigating apple's website.
If you have any info on what feedback you got (if any) from Apple or the Apple Retail store, can you let us know?
I will try to do the same, going to stop there tomorrow.
I was within my 30 day return window. I called AppleCare and they walked me through some troubleshooting steps, identified the quadrant where the dead pixel is appearing (in my case, lower left) and proceeded to set me up with a return and replacement (as my MBP is a custom build ordered online)
I'm pleased that they are willing to do this to alleviate the issue, I was surprised a bit though that they would commit to a replacement rather than repair the display alone.
I'll be packing up and shipping it out tomorrow morning and hopefully by mid-next week I'll have the new one.
I hope everyone else can get their pink/dead pixel issues resolved.
Message was edited by: CerPrime - minor rewording in one spot - makes more sense now.