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Macbook won't log in for the first time

I just got my Macbook pro brand new from my school. I tried creating my account, and it won't log in now. It's been like 10 minutes. What can I do to fix this problem?

Posted on May 30, 2019 6:20 PM

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Posted on May 30, 2019 9:37 PM

Hi,

Resetting NVRAM could solve the issue, though if it doesn't work, you would need to reinstall macOS from the scratch by Recovery mode.

https://support.apple.com/en-us/HT204063

https://support.apple.com/en-us/HT201314


4 replies

Macbook won't log in for the first time

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