Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook won't log in for the first time

I just got my Macbook pro brand new from my school. I tried creating my account, and it won't log in now. It's been like 10 minutes. What can I do to fix this problem?

Posted on May 30, 2019 6:20 PM

Reply
Question marked as Best reply

Posted on May 30, 2019 9:37 PM

Hi,

Resetting NVRAM could solve the issue, though if it doesn't work, you would need to reinstall macOS from the scratch by Recovery mode.

https://support.apple.com/en-us/HT204063

https://support.apple.com/en-us/HT201314


4 replies

Macbook won't log in for the first time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.