Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone xr glitches, help?

i have an iphone xr and ive had it a few months. ive cracked the front and the back of my phone. now im experiencing glitching, its like my phone has a mind of its own. it switches apps while im typing, it closes me out of my phone etc.

iPhone XR, iOS 12

Posted on May 30, 2019 8:11 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2019 8:28 PM

The touch screen is damaged.


If both the front and back are cracked, the phone needs to be replaced.


It'll be around $400 unless you have AppleCare+ https://support.apple.com/iphone/repair/service


~Lyssa

1 reply

my iphone xr glitches, help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.