You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I I bought a credit and can not use it

I I bought a credit and can not use it

iPhone 7, iOS 12

Posted on May 31, 2019 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2019 10:49 PM

If you haven't already done so follow the instructions on your screenshot and contact iTunes Support :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

3 replies
Question marked as Top-ranking reply

May 31, 2019 10:49 PM in response to amar132

If you haven't already done so follow the instructions on your screenshot and contact iTunes Support :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

I I bought a credit and can not use it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.