Why does my mucis on my phone keep disappearing
My Apple Music that I have downloaded on my phone just keeps disappearing like every other month...
iPhone X, iOS 12
Question marked as
Best reply
User profile for user:
raina_b22
User level:
Community Specialist
Hello, Isabel3639.
Thank you for using Apple Support Communities! I understand that downloaded songs are not staying downloaded on your iPhone for offline use. I'm happy to provide a few resources to help.
Go to Settings > Music, to see if Optimize Storage is enabled. If this feature is on, you may need to make adjustments. For more information about these settings, check out this article: Listen to music and more in the Music app - Apple Support
If this setting was not enabled, please reply back to the community with the following details:
-Is iOS up-to-date? To check, go to Settings > General > About.
-Is iCloud Music Library enabled?
-Do you use your Apple Music membership on other devices? If so, does the same behavior occur?
We look forward to hearing back from you. Take care.