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Help on unsubscribing on a application.

may you help on unsubscribe on an application that charged me twice and I am not interested in the app, I deleted it but they still are charging me.



[Re-Titled by Moderator]

iPhone 7, iOS 12

Posted on May 31, 2019 11:21 PM

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Posted on May 31, 2019 11:39 PM

Just deleting an app doesn't unsubscribe it. To do this, please see View, change, or cancel your subscriptions - Apple Support


As to a refund, strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

1 reply
Question marked as Best reply

May 31, 2019 11:39 PM in response to jabir_gm

Just deleting an app doesn't unsubscribe it. To do this, please see View, change, or cancel your subscriptions - Apple Support


As to a refund, strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

Help on unsubscribing on a application.

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