You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone X model number begins with F it means it is not brand new?

If Iphone X model number begins with F it means it is not brand new? Is it pre-owned?


iPhone X, iOS 12

Posted on Jun 2, 2019 4:55 AM

Reply
8 replies

Jun 2, 2019 5:52 AM in response to ani177

If the device is refurbished by Apple it will be “like New” with warranty. However, you should get what you ordered and paid for - if you pay full new retail price you are entitled to a brand new device. If you purchased “refurbished” you would expect a slightly lower price. The fact that you saw reason to check the model type suggests you already had some reason to think it might be a refurbished device.


Enter the device serial number into the warranty checker Check Your Service and Support Coverage - Apple Support and see for yourself whether the cover is 1 year from when you purchased. Then make your own decisions.

Iphone X model number begins with F it means it is not brand new?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.