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Can't update my apps

I am unable to add a payment method to my Apple id because I have changed country. However, Apple will also not allow me change my country on the store front. Hence I can't update my apps or pay for my icloud using a me payment method from my new country of domicile.

iPhone XS Max, iOS 12

Posted on Jun 2, 2019 11:25 AM

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Question marked as Apple recommended

Change your Apple ID country or region - Apple Support contains the steps for you to take to initiate the change.

Posted on Jun 2, 2019 11:34 AM

1 reply
Question marked as Helpful

Jun 2, 2019 12:21 PM in response to muyiwa18

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

4 replies
Question marked as Helpful

Jun 2, 2019 12:21 PM in response to muyiwa18

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

Jun 2, 2019 12:37 PM in response to muyiwa18

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 

Can't update my apps

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