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sudden vertical green lines on screen / phone died

Hello!


My iPhoneX displayed some vertical green lines on the screen and completely malfunctioned shortly after. I've read in other forums that this is a known problem with some iPhoneX and caused due to a hardware issue.


Any advice what to do next? Is Apple able to repair/replace the device?


What are my rights?


FYI, phone has never been dropped, damaged or touched by a drop of water/ liquid. Not even a scratch on the device. Also I had no previous issues with the phone until now.


For any help I am thankful.


Robert

iPhone X, iOS 12

Posted on Jun 3, 2019 1:15 PM

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Question marked as Best reply

Posted on Jun 3, 2019 1:57 PM

Contact Support (link) to get answers to all your questions and arrange repair.

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sudden vertical green lines on screen / phone died

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