sudden vertical green lines on screen / phone died

Hello!


My iPhoneX displayed some vertical green lines on the screen and completely malfunctioned shortly after. I've read in other forums that this is a known problem with some iPhoneX and caused due to a hardware issue.


Any advice what to do next? Is Apple able to repair/replace the device?


What are my rights?


FYI, phone has never been dropped, damaged or touched by a drop of water/ liquid. Not even a scratch on the device. Also I had no previous issues with the phone until now.


For any help I am thankful.


Robert

iPhone X, iOS 12

Posted on Jun 3, 2019 1:15 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

sudden vertical green lines on screen / phone died

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.