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Update payment details

Not allowing me to update my payment details with new card. Also can’t remove existing account.

iPhone X, iOS 12

Posted on Jun 3, 2019 11:55 PM

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Question marked as Best reply

Posted on Jun 3, 2019 11:59 PM

Change, add, or remove Apple ID payment methods

You can manage your Apple ID payment information in Settings on your iPhone, iPad, or iPod touch; in iTunes on your Mac or PC; or in the Apple Music app on your Android device.


Your Apple ID is the personal account that you use to access Apple services like the App Store, iTunes Store, iCloud, and more. When you change your payment method or billing address, your information also updates everywhere that you use your Apple ID.


Change your payment method

iPhone, iPad, or iPod touch

Mac or PC

Android device


Change your payment method on your iPhone, iPad, or iPod touch

Before you change your payment information, make sure that you have the latest version of iOS.

  1. Go to Settings > [your name] > iTunes & App Store.*
  2. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
  3. Tap Manage Payments. (If you're using an older version of iOS, tap Payment Information.) Then add, update, reorder, or remove your payment methods:

Update or add

  • Update a payment method: Tap the payment method that you want to change, then edit your information. Make sure that your information matches what's on file with your financial institution. You might need to enter the security code that's printed on your credit or debit card.
  • Add a payment method: Tap Add Payment Method. (If you add a credit or debit card, you might see an option to add the new card to Apple Pay.)

Remove or reorder

  • Remove a payment method: Tap Edit, then tap the Remove icon  or swipe left and tap delete.
  • Change the order of your payment methods: Tap Edit, then use the Move Order icon  to rearrange your payment methods. Apple will attempt to charge payment methods in order from top to bottom. You can't change the order in which Apple ID balance is charged.

*With iOS 12.2 or later, you can also manage your payment methods from Settings > [your name] > Payment & Shipping. If you have a device with iOS 12.1.x or earlier and you edit your payment methods from Payment & Shipping, all payment methods that you have on file will be removed.




Change, add, or remove Apple ID payment methods - Apple Support

https://support.apple.com/en-au/HT201266

1 reply
Question marked as Best reply

Jun 3, 2019 11:59 PM in response to graeme281

Change, add, or remove Apple ID payment methods

You can manage your Apple ID payment information in Settings on your iPhone, iPad, or iPod touch; in iTunes on your Mac or PC; or in the Apple Music app on your Android device.


Your Apple ID is the personal account that you use to access Apple services like the App Store, iTunes Store, iCloud, and more. When you change your payment method or billing address, your information also updates everywhere that you use your Apple ID.


Change your payment method

iPhone, iPad, or iPod touch

Mac or PC

Android device


Change your payment method on your iPhone, iPad, or iPod touch

Before you change your payment information, make sure that you have the latest version of iOS.

  1. Go to Settings > [your name] > iTunes & App Store.*
  2. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
  3. Tap Manage Payments. (If you're using an older version of iOS, tap Payment Information.) Then add, update, reorder, or remove your payment methods:

Update or add

  • Update a payment method: Tap the payment method that you want to change, then edit your information. Make sure that your information matches what's on file with your financial institution. You might need to enter the security code that's printed on your credit or debit card.
  • Add a payment method: Tap Add Payment Method. (If you add a credit or debit card, you might see an option to add the new card to Apple Pay.)

Remove or reorder

  • Remove a payment method: Tap Edit, then tap the Remove icon  or swipe left and tap delete.
  • Change the order of your payment methods: Tap Edit, then use the Move Order icon  to rearrange your payment methods. Apple will attempt to charge payment methods in order from top to bottom. You can't change the order in which Apple ID balance is charged.

*With iOS 12.2 or later, you can also manage your payment methods from Settings > [your name] > Payment & Shipping. If you have a device with iOS 12.1.x or earlier and you edit your payment methods from Payment & Shipping, all payment methods that you have on file will be removed.




Change, add, or remove Apple ID payment methods - Apple Support

https://support.apple.com/en-au/HT201266

Update payment details

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