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Purchasing issues $125 gift card

I just redeemed a $125 gift card and I am trying to make purchases. It continues to say error and will not allow me to do so.

iPhone 8, iOS 12

Posted on Jun 4, 2019 5:00 AM

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Question marked as Top-ranking reply

Posted on Jun 4, 2019 5:37 AM

Your screenshot tells you what you need to do, contact iTunes Support. If you haven't already done as instructed (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

2 replies
Question marked as Top-ranking reply

Jun 4, 2019 5:37 AM in response to LakeRiverz

Your screenshot tells you what you need to do, contact iTunes Support. If you haven't already done as instructed (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Purchasing issues $125 gift card

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