Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes payment

I need to add a payment method..... however it will not let me chenge it without verification of the old one.


The problem is:. I am recently divorce d and shredded that card that I shared with my ex.


How can I fix this?

Posted on Jun 4, 2019 3:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2019 11:00 PM

Try removing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 4, 2019 11:00 PM in response to Llamallamaduckshamallama

Try removing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

iTunes payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.