Unable to purchase

Hello,

i tried to purchase an item in Clash Royale but it said “cannot connect to iTunes store”.

I contact the game support and they said i need to contact you.

I have good internet connection and I have money in the card. I have purchased things many times before and this is the first time I cant.

Thanks in advance

iPhone 6s, iOS 12

Posted on Jun 5, 2019 2:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2019 2:40 AM


I contact the game support and they said i need to contact you.

You were told to post on these user forums and ask fellow users ?


That is the only message you get, you don't first get a message saying to contact iTunes Support ?


If it is the only message have you tried : If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support ?

1 reply
Question marked as Top-ranking reply

Jun 5, 2019 2:40 AM in response to maksim164


I contact the game support and they said i need to contact you.

You were told to post on these user forums and ask fellow users ?


That is the only message you get, you don't first get a message saying to contact iTunes Support ?


If it is the only message have you tried : If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support ?

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Unable to purchase

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