Apple watch logo on then fades to red

Hi got a 1st gen apple watch! i try to turn it on and it goes straight to a white logo with the charger in then fades to a red logo and then turns off. I have done the Press the crown and power for over 10 seconds and nothing has worked! What can i do????

Posted on Jun 5, 2019 12:17 PM

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3 replies

Jun 6, 2019 2:52 PM in response to MetNet563

It is Apple’s decision whether a Service is covered by warranty or billable, but that can only be finally confirmed and a quote provided after the device has been examined in the hand by Apple’s service technicians. In your case a Series 1 is likely to be long past warranty so it will almost certainly be billable. Contact Support to get the official report and quote before you decide how to proceed.

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Apple watch logo on then fades to red

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