Electric shock while charging macbook pro 2019

I recently purchased a new macbook pro 2019 15 inch and i felt a slight shock while charging it. Now apple must look upon it and replace me with the fesh unit. I didnt expect this from apple in 2019. This was my first macbook pro and i experienced such experience. I would now like to have a fresh piece of it.

Posted on Jun 6, 2019 7:35 AM

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Question marked as Top-ranking reply

Posted on Jun 6, 2019 9:23 AM

This is with the Mac plugged in or battery only? Battery only definitely an issue.


You can try a different outlet to make sure it is not the outlet.


Always advised to replace the 2 prong duck head with the the grounded 3 prong extension cord. This maybe all it takes to ground the system.


Power Adapter Extension Cable - Apple



You can always take it In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/



3 replies
Question marked as Top-ranking reply

Jun 6, 2019 9:23 AM in response to siddharth149

This is with the Mac plugged in or battery only? Battery only definitely an issue.


You can try a different outlet to make sure it is not the outlet.


Always advised to replace the 2 prong duck head with the the grounded 3 prong extension cord. This maybe all it takes to ground the system.


Power Adapter Extension Cable - Apple



You can always take it In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/



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Electric shock while charging macbook pro 2019

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