Question marked as Top-ranking reply User profile for user: seanachai51 seanachai51 User level: Level 6 9,545 points Jun 6, 2019 10:46 AM in response to crixcrax_2018 Restore your iPhone, iPad, or iPod to factory settings - Apple SupportRestore your iPhone, iPad, or iPod touch from a backup - Apple Support Show more Less Reply Link