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After updating my MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports), my Bose Companion Series 5 speakers aren't detected when plugged into the USB port. I had no issues with the older version (Sierra) on the same laptop. The only way to get them to play now is with an auxiliary cable. Any suggestions? Or is there a drive that can be downloaded so they will be detectable again?
MacBook Pro 13”, macOS 10.14
I have the same issue with both my Imac and MacBook. Contacted Bose Australia who said that Apple have been aware of this issue since, 2016 and wont do anything about it. I have called Apple support since Feb 2019. Bose on the other hand have been very good and recommended using the 3.5' jack from the bose controller to the headphone jack on the rear of the Imac. This is the only resolution.
ziffy1720 wrote:
I have the same issue with both my Imac and MacBook. Contacted Bose Australia who said that Apple have been aware of this issue since, 2016 and wont do anything about it.
FWIW, it's not up to Apple to change or not change the OS to accommodate third party software or hardware. I'm sure Bose is aware of that.
call Bose support. They are very knowledgeable.
There was a thread on their website about this issue. The last thing suggested by the Bose moderator was to post here.
Bose Companion 5 Speakers and Mojave
