You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mr_bombastic Author

Level 1

4 points

In app purchases

Anytime I try to make an in app purchase, I get a message saying “Your purchase could not be completed “ why is this?

iPhone XR, iOS 12

Posted on Jun 6, 2019 11:40 PM

Top-ranking reply

King_Penguin

Level 10

334,228 points

Posted on Jun 6, 2019 11:57 PM

If you are also getting a message to contact iTunes Support contact them and ask them (these are user forums, not iTunes Support, we won't know why you are getting the message) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

View in context

In app purchases

Similar questions