You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Devro85 Author

Level 1

8 points

Why does my iPhone charge me so much data when I’m always connected to wifi?

So I use the Apple Music app that costs $10 a month and it is saying that, that app has used over 10gbs of data. I’m always connected to wifi and I have downloaded all the music I listen to and so I can listen to it offline so there should not be any data charge. Any ideas of why it’s doing that? I do have an iOS update from12.1.2 to 12.3.1 is that why?

Posted on Jun 7, 2019 12:46 AM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,490 points

Posted on Jun 7, 2019 3:47 AM

Please check the following:

You can turn off cellular data use for specific apps completely.
There is a setting for Wi-Fi Assist, which allows the use of cellular data when Wi-Fi connectivity is poor. That may cause surprise data use.
You have to reset the statistics manually, or it keeps adding to previous month.

Both options are in Settings﹥Cellular﹥

View in context

Why does my iPhone charge me so much data when I’m always connected to wifi?

Similar questions