I have lost my credit card, so I got a new one. But I cannot change it in my payment details because it states that there’s an active subscription. How I can do this?
[Re-Titled by Moderator]
iPhone 8, iOS 12
You will have to cancel the subscription first before you can add a new payment method, or you can contact iTunes Support for assistance, using this link, iTunes Store - Contact Us - Apple Support
You will have to cancel the subscription first before you can add a new payment method, or you can contact iTunes Support for assistance, using this link, iTunes Store - Contact Us - Apple Support
See instructions here, View, change, or cancel your subscriptions - Apple Support
Can you add the new one first and then remove the old one?
Change, add, or remove Apple ID payment methods - Apple Support
The instructions are in the support document. If that does not reveal any subscriptions, then you need to contact iTunes support for assistance. Use this form, iTunes Store - Contact Us - Apple Support
I don’t see any subscriptions in my apple id. I looked the instruction but I cannot find where are my subscriptions and how can i cancel it. Can you help me? Why it is so complicated just to change the credit card number?!
No I can’t. IF I choose “add payment method”, it doesn’t open anything saying that some verification is needed.
Where I can cancel the subscription?
I cannot change it in my payment details because it states that there’s an active subscription
