You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Icloud Storage not updated

Hi, I decided to upgrade my iCloud from 5GB to the 50 GB. It requested me to update my billing account and as soon as I completed, I received a message from my bank that i have been charge RM 6. I have restarted and re-logged in but my storage plan is still the same. I have no clue who to contact.

iPhone 7, iOS 12

Posted on Jun 7, 2019 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2019 9:27 AM

If you do not see the upgrade try different ways:


Click here --> https://support.apple.com/HT204247 --> Check to see how much iCloud storage you have


Mac computer System Preferences > iCloud > bottom right > Manage


You can also try restarting your device.


If it still won't show:


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


Worldwide iTunes support - https://support.apple.com/country-selector/itunes

1 reply
Question marked as Top-ranking reply

Jun 7, 2019 9:27 AM in response to aneera94

If you do not see the upgrade try different ways:


Click here --> https://support.apple.com/HT204247 --> Check to see how much iCloud storage you have


Mac computer System Preferences > iCloud > bottom right > Manage


You can also try restarting your device.


If it still won't show:


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


Worldwide iTunes support - https://support.apple.com/country-selector/itunes

My Icloud Storage not updated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.