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Cancelling a Subscription

I recently signed up for a free trial of a subscription and cancelled it last week. I have now been charged for a year so obviously the cancellation did not work. Now when I look under Subscription information for this app, I do not even have an option to cancel (even though it says I can cancel at anytime).

iPhone 8, 12

Posted on Jun 7, 2019 12:22 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2019 12:26 PM

If you subscribed using iCloud see-->View, change, or cancel your subscriptions - Apple Support.


If you subscribed directly with the app provider see-->Get help with subscriptions not billed through Apple - Apple Support.


If you subscribed through Apple you can request a refund-->Request a refund for an App Store or iTunes Store purchase - Apple Support. If you subscribed with the app provider you will have to deal with them directly.

2 replies
Question marked as Top-ranking reply

Jun 7, 2019 12:26 PM in response to SubscripitonCancellation

If you subscribed using iCloud see-->View, change, or cancel your subscriptions - Apple Support.


If you subscribed directly with the app provider see-->Get help with subscriptions not billed through Apple - Apple Support.


If you subscribed through Apple you can request a refund-->Request a refund for an App Store or iTunes Store purchase - Apple Support. If you subscribed with the app provider you will have to deal with them directly.

Cancelling a Subscription

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