Missing options on incoming phone calls on iPhone SE / iOS 12.3.1



On an incoming call, this is what my screen looks like, no other option then ‘accept’. Very disturbing. Its an iphone SE / iOS 12.3.1 whats going wrong here?




iPhone SE, iOS 12

Posted on Jun 7, 2019 1:48 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2019 2:05 PM

That is normal when the screen is locked. To decline, see the following from Manage incoming calls on iPhone - Apple Support


Decline a call and send it directly to voicemail

Do one of the following:

  • If iPhone is unlocked, tap Decline.
  • If iPhone is locked, press the side button or Sleep/Wake button (depending on your model) twice quickly.


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2 replies
Question marked as Top-ranking reply

Jun 7, 2019 2:05 PM in response to ahd161

That is normal when the screen is locked. To decline, see the following from Manage incoming calls on iPhone - Apple Support


Decline a call and send it directly to voicemail

Do one of the following:

  • If iPhone is unlocked, tap Decline.
  • If iPhone is locked, press the side button or Sleep/Wake button (depending on your model) twice quickly.


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Missing options on incoming phone calls on iPhone SE / iOS 12.3.1

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