Apple Event: May 7th at 7 am PT
When i try to connect my 2019 iPad Mini to my 2018 iMac i get the notice that i do not have permission. I go thru all the motions of 'trusting the computer' and it still says I don't have permission. Any suggestions?
iMac 27" 5K, macOS 10.13
Hey there, Roy!
Thanks for visiting the Apple Support Communities. I understand from your post that when connecting your iPad to your iMac, it isn't working. You select to trust your computer as requested but it still doesn't seem to recognize the iPad. I'm happy to help!
First, check out the information in the Apple Support article About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support, then work through the "Get help" section.
If you need additional assistance, the steps in If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support may also provide help.
Should the issue continue after that, please get in touch with Apple Support directly, which you can do here: Contact Apple Support.
Cheers.
Hey there, Roy!
Thanks for visiting the Apple Support Communities. I understand from your post that when connecting your iPad to your iMac, it isn't working. You select to trust your computer as requested but it still doesn't seem to recognize the iPad. I'm happy to help!
First, check out the information in the Apple Support article About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support, then work through the "Get help" section.
If you need additional assistance, the steps in If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support may also provide help.
Should the issue continue after that, please get in touch with Apple Support directly, which you can do here: Contact Apple Support.
Cheers.
Thanks sterling. I thought I had the latest OS update on my Mac -- but apparently not.
thanks again.
You're very welcome, Roy! It was our pleasure.
Have a wonderful weekend.
Connect iPad to iMac
