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mide000 Author

Level 1

4 points

AppleID not connecting to Itunes Store

I created an AppleID account, when trying to log into the Itunes store it tells me I need to review my account so after accepting the terms and conditions and entering personal address details I stopped from continuing.

Whether it is through the application on the computer or the phone I get the same message "For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/

Can anyone please give me a clear answer to resolve this.

iPhone 6s, iOS 12

Posted on Jun 8, 2019 2:31 AM

Top-ranking reply

King_Penguin

Level 10

334,228 points

Posted on Jun 8, 2019 2:33 AM

If you haven't already done so do as instructed and contact iTunes Support (these are user forums, not iTunes Support, we won't know why you are being told to contact Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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AppleID not connecting to Itunes Store

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