Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

issues with logging into the App Store

I have tried numerous times now to log into the app store after creating an apple ID. The app store tells me; after I enter in my log in info, that this Apple ID has never used in the App store and provides a link to review my account. When I click on the review link nothing happens. I have gone in and updated whatever needs updated, restarted my computer, logged into my iCloud and the Apple ID website nothing seems to be working.

MacBook Pro 15", OS X 10.10

Posted on Jun 8, 2019 10:07 PM

Reply
Question marked as Apple recommended

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



Posted on Jun 9, 2019 6:33 AM

2 replies
Question marked as Apple recommended

Jun 9, 2019 6:33 AM in response to ccooley1

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



issues with logging into the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.