You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello guys,
I've been having this problem for some time now and it's driving me crazy. Safari just won't load YouTube on my Mac. It's not the internet connection, I tried re-installing the Flash Player - didn't work.
Please, help me out with this, cause it's really annoying.
MacBook Air 13", macOS 10.14
Safari doesn't load a page or webpage items are missing
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Etrecheck – System Information
Safari doesn't load a page or webpage items are missing
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Etrecheck – System Information
You are welcome. If you want, you can try running the Etrecheck report in your normal account to see if it shows anything. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Hey,
Thank you so much! I set up another admin account and it worked!
Thank you!
This is what I got. Guess it doesn't look that bad, having in mind it's an old Mac
https://pastebin.com/index/Q2NvfHQz
I don't see anything that normally causes problems. Try restarting the computer and don't open any programs but Safari to see if it works better.
Safari won't load YouTube
