Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to fix Safari from locking up

Does anyone know how to fix Safari from locking up




​[Re-Titled by Moderator]

iMac 21.5" 4K, macOS 10.14

Posted on Jun 9, 2019 9:23 AM

Reply
Question marked as Best reply

Posted on Jun 9, 2019 10:36 AM

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try the Etrecheck report as suggested above.

2 replies
Question marked as Best reply

Jun 9, 2019 10:36 AM in response to Karekuri

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try the Etrecheck report as suggested above.

Jun 9, 2019 10:04 AM in response to Karekuri

˜What all 3rd party extensions are you running?


EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

How to fix Safari from locking up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.