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Jvmalfi Author

Level 1

4 points

Ipad activation lock

I inherited an ipad from my deceased mom and can't open activation lock.

iPad mini, iOS 9

Posted on Jun 9, 2019 8:47 PM

Top-ranking reply

King_Penguin

Level 10

334,228 points

Posted on Jun 9, 2019 11:08 PM

If you have proof that it's now yours (e.g. copy of the death certificate and will leaving it you, possibly also its original receipt) you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from her account

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Ipad activation lock

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