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User profile for user: hekpme
hekpme Author
User level: Level 1
4 points

Apple tv

What does continuously white flashing lite mean and how to fix it


Posted on Jun 9, 2019 8:53 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,818 points

Posted on Jun 10, 2019 12:30 AM

That indicates a sort of recovery mode when the normal startup sequence fails.

  • Unplug from power for at least 30 seconds, then try starting up again.
  • If the issue persists, do a restore through iTunes, and re-install the system software that way. Restore your Apple TV through iTunes - Apple Support
  • If you have the 4K model, bring it in to Apple, so that a technician can do the restoring, as you can’t do it yourself with that model.
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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,818 points

Jun 10, 2019 12:30 AM in response to hekpme

That indicates a sort of recovery mode when the normal startup sequence fails.

  • Unplug from power for at least 30 seconds, then try starting up again.
  • If the issue persists, do a restore through iTunes, and re-install the system software that way. Restore your Apple TV through iTunes - Apple Support
  • If you have the 4K model, bring it in to Apple, so that a technician can do the restoring, as you can’t do it yourself with that model.
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