activate my iphone

Hello, Jeffwong 94!

While there could be many reasons you are unable to activate your iPhone, the most common would be iCloud activation lock. When receiving an iPhone, the prior user must remove the phone from their iCloud in order for a new user to use the device. This is a security feature to prevent stolen devices. I have attached a link on how to remove activation lock, which will allow you to activate the device to your iCloud. If I got the problem wrong, or you have any more questions, feel free to ask!

Have a great day!

https://support.apple.com/en-us/HT201441

What happens when you try?

If you're getting an error message, what does it say?