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Unknown purchases

I receive unknown purchases from iTunes. How can I understand what are these purchases and how they could be stopped?

iPhone XS, iOS 12

Posted on Jun 10, 2019 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2019 11:48 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: https://support.apple.com/en-us/HT201382


1 reply
Question marked as Top-ranking reply

Jun 10, 2019 11:48 AM in response to plamena67

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: https://support.apple.com/en-us/HT201382


Unknown purchases

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